Privacy Policy

1. Information We Collect

MEBO International may collect the following types of personal information when you visit our website or use our services:

• Personal identification information: name, surname, email address, phone number, country, and profession (when filling out contact or professional registration forms).
• Technical information: IP address, browser type, operating system, pages visited, time spent, and navigation patterns (through cookies and analytics tools).
• Professional health information: medical specialty, license number, and credentials (only for healthcare professionals requesting access to the HCP portal).

2. How We Use Your Information

We use the collected information for the following purposes:

• Responding to your inquiries and product information requests.
• Providing access to professional resources and educational content for healthcare professionals.
• Improving our website, products, and services through usage analysis.
• Complying with legal and regulatory obligations in the jurisdictions where we operate.
• Sending marketing communications (only with your explicit consent).

3. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are classified as:

• Essential cookies: required for site operation (always active).
• Analytics cookies: to understand how visitors use the site (Google Analytics 4).
• Marketing cookies: to personalize content and ads (currently not used).

You can manage your cookie preferences through the consent banner on your first visit or via your browser settings.

4. Sharing with Third Parties

We do not sell or rent your personal information to third parties. We may share limited information with:

• Service providers: Google Analytics for web analytics, and hosting providers.
• Regulatory authorities: when required by law or to comply with legal processes.
• Authorized distributors: only when you request product information in your specific region.

5. Data Security

We implement technical and organizational security measures to protect your information, including:

• SSL/TLS encryption for all data transmissions.
• IP address anonymization in Google Analytics.
• Restricted access to personal data for authorized personnel only.
• Regular security reviews and updates.

6. Your Rights

Under GDPR, CCPA, and other applicable data protection laws, you have the following rights:

• Access: request a copy of the personal data we hold about you.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request deletion of your personal data.
• Objection: object to processing of your data for specific purposes.
• Portability: receive your data in a structured, commonly used format.
• Withdraw consent: at any time, when processing is based on your consent.

To exercise any of these rights, contact us at contacto@mebo.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

8. International Transfers

Your data may be transferred and processed in countries other than your own. When we conduct international transfers, we implement appropriate safeguards to protect your information in accordance with this policy and applicable laws.

9. Children's Privacy

Our website is not directed at minors under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us to remove it.

10. Changes to This Policy

We may update this privacy policy periodically. The last updated date is indicated at the beginning of this document. We recommend reviewing it periodically.

11. Contact

If you have questions about this privacy policy or the handling of your personal data, you can contact us at:

• Email: contacto@mebo.com
• Contact form: https://es.mebo.com/en/contact.html

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